Faster Web Hosting Since 2002
Free setup on new VPS orders · code FREEDEDICATEDSETUP
KVM Virtualization · Full Root · cPanel + WHM · Dedicated IP · Fully Managed

Managed VPS Web Hosting

Dedicated CPU, RAM, and SSD on a KVM-virtualized slice of hardware we own. Fully managed by Ultra's on-site team since 2002.

CloudFlare Code with AI CloudLinux Cisco cPanel Dell
★★★★★ 4.9 from 312 Shopper Approved reviews
10,000+ sites optimized
23+ years hosting since 2002
12-min avg support response
$49.95
Starting as low as /mo
Dedicated
CPU · RAM · IP
99.9%
Uptime guarantee
45-day
Money-back guarantee
Ultra Managed VPS Hosting

One VPS plan. Fully managed, on owned hardware.

Ultra Managed VPS Hosting is a KVM-virtualized server with dedicated CPU, RAM, and SSD on hardware we own outright. AlmaLinux 64-bit, cPanel + WHM available, full root / SSH, dedicated IP, nginx reverse proxy, OPcache + Redis, CSF firewall, free cPanel migration, and 24/7 on-site managed support. Need more cores, RAM, disk, or IPs? Open a ticket and we'll size it.

Dell PowerEdge server rack in the Ultra Web Hosting datacenter
Owned Infrastructure

VPS hosts on hardware we own.

Our Managed VPS plan runs on the same Dell PowerEdge Xeon servers we own outright, not leased rack space in a third-party facility. Our staff sits in the same building as the racks, so when something needs attention (a kernel panic, a failed drive, a firewall change), the fix happens in minutes, not days. Hardware ownership is the reason "fully managed" actually means fully managed.

  • Owned hardware: Dell PowerEdge Xeon hosts, bought not leased
  • On-site technicians are the only people who touch the racks
  • RAID + UPS protection on every VPS host
  • Cisco networking backbone, no oversold uplinks
Dedicated resources, fully managed

Your own KVM slice. Your own cPanel + WHM. Your own root.

Your VPS gets a dedicated CPU core, dedicated RAM, dedicated SSD, and a dedicated IP. Ultra's on-site team handles OS patching, firewall, monitoring, and hardware. You keep the keys.

See what's included →
Why Ultra Managed VPS

Dedicated resources, hardware-level isolation, on-site management.

KVM virtualization with guaranteed CPU and RAM, cPanel + WHM available, full root access, and a 24/7 on-site team handling the parts most "managed VPS" providers leave to the customer.

KVM Virtualization

True hardware-level virtualization with your own kernel, dedicated CPU, dedicated RAM, dedicated storage. Resources cannot be oversold the way container-based platforms (OpenVZ, LXC) sometimes do, so your performance stays predictable.

Fully Managed

OS patching, kernel updates, firewall (CSF), Imunify-AV + Maldet malware scanning, log rotation, and proactive monitoring are all handled by our on-site team. You focus on the site; we run the server.

Full Root + SSH

Even though we manage the server, you keep full root. Install custom software, compile modules, run cron jobs, configure services, drop in your own SSH keys. Your VPS, your rules.

cPanel + WHM

Industry-standard cPanel with Web Host Manager available on every VPS. Spin up unlimited cPanel accounts, pick PHP versions per domain, manage DNS zones, install SSL, configure email. Familiar tooling.

Dedicated IP

Every VPS includes its own dedicated IPv4 address. Clean mail-server reputation, your own SSL termination, your own firewall rules, your own audit trail. No shared IP collateral damage.

Performance Stack

Nginx reverse proxy in front of Apache for fast static delivery, OPcache for PHP bytecode reuse, Redis for object caching, MariaDB with tuned my.cnf, and pure-SSD storage. Sites load quickly out of the box.

CSF Firewall + IDS

ConfigServer Security & Firewall (CSF) with login failure daemon, brute-force protection, port-flood limits, country block lists, and intrusion detection on every VPS. Tuned by us before the server is handed over.

Owned Hardware

Your VPS runs on Dell PowerEdge servers we own outright, in our own data center, with on-site staff. No third-party cloud, no leased capacity, no surprise pricing hikes from an upstream provider.

12-Min Support

Real humans, on-shore, with hosting backgrounds, including the engineers who manage the VPS fleet. Average 12-minute first response on live chat and tickets.

KVM Virtualization

Hardware-level VM with its own kernel.

cPanel + WHM

Full WHM, unlimited cPanel accounts.

Full Root / SSH

Install anything, configure everything.

Dedicated IP

One IPv4 for your VPS only.

CSF Firewall

Tuned firewall + brute-force protection.

Owned Hardware

Dell PowerEdge in our data center.

Softaculous

One-click install for 100+ apps.

Email Hosting

Unlimited mailboxes, IMAP/POP3, webmail.

Free CDN

One-click CloudFlare CDN integration.

Multiple PHP Versions

PHP 7.4 through 8.3 per domain.

MariaDB / MySQL

Unlimited databases + phpMyAdmin.

24/7 Managed

On-site team handles the server layer.

Where does a VPS sit?

Shared vs Managed VPS vs Dedicated.

Shared hosting is right for most websites; resources are pooled across accounts. A Managed VPS gives you dedicated CPU, RAM, SSD, and IP on a KVM-isolated slice of hardware. A Dedicated server gives you the whole physical machine. The upgrade ladder is shared, then VPS, then dedicated.

Shared Hosting Managed VPS Dedicated Server
Starting price$3.95/mo$49.95/moFrom $99.95/mo
Isolation modelcPanel + CloudLinux CageFSKVM virtualization (own kernel)Bare-metal dedicated hardware
Dedicated CPU coresCloudLinux LVE share1 full core (upgradable)Multi-core Xeon
Dedicated RAMCloudLinux LVE limit2 GB (upgradable)16+ GB
Dedicated IPv4Add-on
Full root / SSH
cPanel + WHMSingle cPanel accountAvailable, full WHMAvailable, full WHM
Custom kernel modules
Fully managedManaged and unmanaged options
Best forMost websites under steady trafficGrowing sites, custom stacks, resellers, dedicated IPHighest-traffic workloads, multi-tenant hosts
Complete VPS Specifications

Every spec, on one page.

The full Ultra Managed VPS feature spec sheet. Resources can be scaled up at any time, just open a support ticket.

FeatureUltra Managed VPS
VirtualizationKVM (Kernel-based Virtual Machine), hardware-level isolation
Operating systemAlmaLinux 64-bit (CloudLinux optional)
Control panelcPanel + Web Host Manager (WHM) available
CPU1 full dedicated CPU core (Intel Xeon)
RAM2 GB dedicated
Disk storage50 GB pure-SSD
Monthly bandwidth1 TB (2 TB after the initial month, see Additional Features below)
IPv4 addresses1 dedicated IPv4 (additional IPs available)
IPv6IPv6 block available on request
Vanity nameserversns1 / ns2 vanity nameservers included
Root / shell access Full root / SSH
Kernel customization Install custom kernel modules
Number of websites hostedUnlimited (subject to disk + bandwidth)
Number of cPanel accountsUnlimited via WHM
Email accountsUnlimited
WebmailAvailable (Roundcube)
DatabasesUnlimited MySQL / MariaDB
PHP versionsPHP 7.x and 8.x selectable per domain
Web server stackNginx reverse proxy + Apache, OPcache, Redis
FirewallCSF (ConfigServer Security & Firewall) + LFD
Malware scanningImunify-AV + Maldet
Free SSLLet's Encrypt with auto-renewal, included
CDNFree CloudFlare CDN integration via cPanel
BackupsNot included by default. Customer-arranged via rsync, SFTP, or JetBackup add-on.
DNS editor / cron jobs / built-in stats Included
Parked domains / addon domains / subdomainsUnlimited
Free migrationFree cPanel-to-cPanel migration
Managed serviceServer setup, patching, firewall, monitoring, hardware
Support coverage24/7 on-site US support, 12-min avg response
Uptime guarantee99.9%
Money-back45-day money-back guarantee
Setup timeTypically same business day after order verification
Setup feeFree with promo code FREEDEDICATEDSETUP
Price$49.95/mo
KVM Virtualization

True hardware-level isolation. No oversold cores, no noisy neighbors.

Ultra Managed VPS runs on KVM (Kernel-based Virtual Machine), the same hypervisor used by AWS, Google Cloud, and most enterprise virtualization platforms. KVM gives each VPS its own kernel, its own dedicated CPU and RAM allocation, and its own block storage. The hypervisor enforces hardware-level separation between VMs, so other tenants on the underlying host cannot read your files, list your processes, or steal cycles from your CPU budget.

That matters because container-based platforms (OpenVZ, LXC, and some "VPS-shaped" cPanel reseller offerings) share a single kernel across all tenants. They are typically oversold on CPU and RAM. On a KVM VPS you get the cores and RAM you paid for, period. Performance stays predictable through traffic spikes, neighbor-tenant misbehavior, and admin activity on the host.

  • Dedicated CPU cores, dedicated RAM, dedicated block storage
  • Your own Linux kernel, configurable independently
  • Hypervisor-enforced separation between tenants
  • Resources cannot be oversold (unlike container platforms)
  • Live migration to a healthy host if hardware is replaced
Fully Managed Service

What "fully managed" actually means at Ultra.

"Managed VPS" gets used loosely across the industry. At Ultra, fully managed means our on-site team handles everything between bare metal and your application: server provisioning, OS install and tuning, kernel updates, security patches, firewall configuration (CSF + LFD), malware scanning (Imunify-AV + Maldet), nginx and Apache tuning, MariaDB tuning, log rotation, certificate provisioning, and proactive monitoring with alerting.

If something at the server layer needs attention, we handle it. Kernel panic? We notice and reboot. Disk filling up? We notice and clean it. Brute-force attempt? CSF auto-blocks and our team reviews. Hardware issue on the underlying host? We migrate your VPS to a healthy host. You focus on your website, your application, your business; we focus on the server.

You can still ask us for custom work: a specific PHP version, a particular MariaDB tuning, a custom Apache module, an extra cron job, a specific firewall rule. Open a ticket and our engineers will do it for you, no surcharge for routine requests.

  • Server provisioning, OS install, kernel tuning
  • Security patching and kernel updates
  • CSF firewall + LFD brute-force protection
  • Imunify-AV + Maldet malware scanning
  • Nginx, Apache, MariaDB tuning
  • Proactive monitoring + alerting + on-call response
  • Hardware replacement handled by Ultra on-site staff
Full Root + cPanel WHM

You keep the keys. cPanel + WHM for the day-to-day.

Even though Ultra manages the server, every VPS ships with full root access via SSH. You can install custom software, compile Apache modules, run cron jobs, configure services, drop in your own SSH public keys, and edit any config file on the box. Your VPS, your rules. We are here as backup, not as a gatekeeper.

For the day-to-day, every VPS comes with cPanel + Web Host Manager (WHM) available. WHM is the server-administration interface on top of cPanel: spin up unlimited individual cPanel accounts (one per customer, one per site, however you want to slice it), assign DNS zones, set per-account resource limits, configure server-wide PHP settings, install SSL certificates, manage mail server policy, and review logs.

This combination means you get the flexibility of a real Linux server (root + SSH) and the operator-friendly tooling that runs most of the web (cPanel + WHM). Use either, use both. Many VPS customers do all their daily work in WHM and only SSH in when they need to compile something or run a one-off script.

  • Full root via SSH, your own SSH public keys
  • Install any package, compile any module, run any service
  • cPanel + WHM for account, DNS, SSL, mail, log management
  • Unlimited cPanel accounts via WHM
  • Per-domain PHP versions, custom php.ini per account
Security

CSF firewall and malware scanning, tuned before handover.

Security on a managed VPS starts at the network edge. CSF (ConfigServer Security & Firewall) with LFD (Login Failure Daemon) is pre-installed and tuned by us: brute-force protection on SSH, FTP, mail, and cPanel; port-flood limits to soften DDoS attempts; geoblock lists for high-abuse ASNs; and automatic temporary blocks for repeated bad behavior.

Imunify-AV + Maldet handle malware detection on the VPS. Imunify-AV runs scheduled file-system scans for known-bad signatures, while Maldet provides realtime inotify-based detection on uploads and file writes. Findings surface in the WHM dashboard for review and one-click quarantine. AlmaLinux's standard security patches, including kernel-level fixes, are applied by our team as they ship.

For backups, every VPS gives you full root access to configure your own backup workflow: rsync to a remote host, snapshot-based replication, your preferred third-party backup service, or JetBackup as an optional managed add-on. Our team can help configure customer-supplied backup solutions as part of the managed support.

  • CSF firewall + LFD brute-force daemon (pre-tuned)
  • Imunify-AV + Maldet malware scanning
  • Free Let's Encrypt SSL with auto-renewal
  • Optional CloudFlare CDN with DDoS + bot mitigation
  • Customer-arranged backups via rsync, SFTP, or JetBackup add-on
  • Account-level + server-level access logs available
Operating System

AlmaLinux 64-bit by default. CloudLinux available.

Every Ultra Managed VPS ships with AlmaLinux 64-bit, the production-grade RHEL-compatible Linux distribution that replaced CentOS for most cPanel deployments. AlmaLinux is supported by cPanel for full WHM/cPanel functionality, gets the same security-patch cadence as RHEL, and has a stable long-term support roadmap.

If you plan to run a VPS in multi-tenant reseller mode, CloudLinux is available as an OS upgrade on the same hardware. CloudLinux adds CageFS account isolation, LVE resource limits per cPanel account, MySQL Governor, PHP Selector, and HardenedPHP (back-ported security patches for legacy PHP versions). Reseller and shared-hosting style workloads benefit most from CloudLinux; single-application VPS deployments rarely need it.

Other OS options are available on request, including different AlmaLinux versions and configurations tailored to specific application requirements. Just open a ticket before deployment and our team will provision accordingly.

  • AlmaLinux 64-bit (default, cPanel + WHM supported)
  • CloudLinux available for reseller / multi-tenant VPS
  • Full WHM / cPanel functionality on both
  • Imunify-AV + Maldet + CSF supported on both
  • Custom OS configurations available on request
Free Migration

We move your sites to the VPS for free.

If your sites are already hosted somewhere, our technicians will migrate them to your new Ultra Managed VPS at no charge. The standard case is cPanel-to-cPanel migration: cPanel account exports preserve files, databases, email, DNS zones, SSL certificates, and cron jobs as a single bundle, and our team restores them onto your new VPS account by account.

For sites coming from non-cPanel hosts (Plesk, DirectAdmin, a custom LAMP setup, a managed-WordPress provider), we handle the file and database transfer manually and rebuild the cPanel configuration on the receiving side. The new copy is staged under a temporary URL for testing, then we coordinate the DNS cutover to minimize downtime.

Once the VPS is built we also take care of post-migration tuning: nginx cache configuration, PHP-FPM pools, MariaDB tuning for your workload, mail-server reputation checks, and SSL provisioning. Open a ticket after order and our migration team handles the rest.

  • Free cPanel-to-cPanel transfer
  • Non-cPanel sources supported (Plesk, DirectAdmin, manual)
  • Files, databases, email, DNS, SSL, cron all included
  • Staged on temporary URL, tested before cutover
  • Coordinated DNS cutover to minimize downtime
  • Post-migration nginx + MariaDB + mail tuning included
Performance & Network

SSD storage, nginx + Redis, Cisco backbone.

Ultra Managed VPS plans run on pure-SSD storage across the entire fleet. No spinning disks, no SATA bottleneck. PHP file reads, database queries, and log writes all return at flash speed. Storage IOPS budgets are dedicated to your VM, so a neighbor's I/O storm cannot starve yours.

The web stack is nginx reverse proxy in front of Apache: nginx serves static assets (images, CSS, JS, fonts) from in-memory cache at near-wire-speed, and Apache handles dynamic PHP. OPcache caches compiled PHP bytecode for fast reuse. Redis is available for object caching (WordPress transients, sessions, custom application caching) and database query caching.

The network side runs on a Cisco backbone with redundant uplinks. We do not oversell network capacity. 1 TB of monthly bandwidth ships with the plan and 2 TB is available on month two and beyond. Need more? Just ask. Heavy customers regularly run with custom bandwidth caps tuned to their workload.

  • Pure-SSD storage, dedicated IOPS budget
  • Nginx reverse proxy + Apache + OPcache + Redis
  • Cisco networking backbone, no oversold uplinks
  • 1 TB initial bandwidth, 2 TB month-2-onward
  • 99.9% uptime guarantee with RAID + UPS protection
When to Upgrade

When a VPS is no longer enough.

A Managed VPS is the right home for the vast majority of sites that have outgrown shared hosting. The upgrade signals from VPS to Dedicated Server are different from the shared-to-VPS signals, and they're usually one of these:

Sustained CPU or RAM saturation. If your VPS is consistently using its full CPU budget or paging RAM, the first move is to scale the VPS itself (more cores, more RAM are a ticket away). When the workload has scaled past what a single VPS slice on a multi-tenant host can serve, dedicated hardware becomes the right answer.

Multi-tenant reseller hosting at scale. A few dozen cPanel accounts on a VPS works well. A few hundred cPanel accounts, especially with mixed workloads, tends to want its own physical server so you control all the resource budgets.

Custom hardware requirements. NVMe storage, specific Xeon SKU, large RAM allocations, particular RAID layouts, or PCIe pass-through (GPU, accelerator card) are dedicated-server territory.

Regulatory or contractual single-tenancy requirements. Some compliance frameworks require physical hardware that isn't shared even at the hypervisor level. For those, dedicated is the answer; for healthcare workloads, see our HIPAA Ready Hosting page.

  • Sustained CPU / RAM saturation on the largest VPS tier
  • Multi-tenant reseller hosting past a few hundred accounts
  • Custom hardware: NVMe, specific Xeon, GPU, large RAID
  • Regulatory single-tenancy requirements
  • Migration handled by Ultra at no charge

23 years of hosting. Managed VPS on owned hardware since the early days.

Managed VPS hosting that's actually managed.

Ultra Web Hosting has operated its own server infrastructure since 2002. Our Managed VPS plan runs on a KVM-virtualized slice of Dell PowerEdge Xeon hardware we own outright, with AlmaLinux 64-bit, cPanel + WHM, nginx reverse proxy, OPcache + Redis, and a 24/7 on-site team handling server patching, firewall, monitoring, and hardware.

What "fully managed" covers

Server provisioning, OS install, kernel tuning, security patching, CSF firewall + LFD, Imunify-AV + Maldet malware scanning, nginx and Apache tuning, MariaDB tuning, log rotation, certificate provisioning, and proactive monitoring with on-call response. You focus on the website; we focus on the server. Renewal prices match the introductory rate, period.

Why VPS at this price point

The reason customers pick a VPS over shared hosting is usually one of three things: outgrown shared resource limits, need for full root and custom server software, or need for a dedicated IP. The Ultra Managed VPS plan covers all three at $49.95/mo with a 1 full CPU core, 2 GB dedicated RAM, 50 GB SSD, 1 TB bandwidth, and a dedicated IPv4. Resources are upgradable any time, just open a ticket. The price guarantee and 45-day money-back back the order.

What we do not do

We do not currently offer unmanaged VPS. Every VPS on our fleet is fully managed, because that is the entire reason customers come to a hosting company rather than rolling their own VM on a hyperscaler. If you specifically want unmanaged, we are not the right host. Everyone else gets the on-site team. We also do not include a Business Associate Agreement (BAA); healthcare workloads requiring a BAA should look at the dedicated environment on HIPAA Ready Hosting.

4.9 / 5.0
Shopper Approved (312 reviews)
10,000+
Sites optimized
23+ years
Hosting experience
12 min
Avg support response
What customers say

23 years of word-of-mouth.

A small sample from our 312 Shopper Approved reviews. Read all customer reviews.

★★★★★

"I've been using Ultra for almost 18 years now. These guys are the most professional of all the webhosts I've worked with, providing patient and thorough customer service quickly while charging the lowest rates I've encountered."

SK
Sharlene King
Chicago, IL · 18-Year Client
★★★★★

"Before Ultra, my website load times were horrible. Users complained of 30+ second page loads. After my move, my website loads in 2 to 3 seconds and all my users are happy. Customer service is top notch."

JT
Joel Telling
Bothell, WA · Performance Boost
★★★★★

"The responses to my requests were so prompt that I almost felt as if the support team and I were in the same room. I have not often been so impressed. David and Kevin have it together. They understand what great service is about."

MM
Morris G. Mead
Lima, OH · Outstanding Service

Ready for a fully managed VPS?

Free setup with code FREEDEDICATEDSETUP. 45-day money-back guarantee. Free cPanel migration included.

FAQ

What customers ask about VPS hosting.

The questions our sales team gets every week. If yours isn't here, drop us a line.

What is VPS hosting?

VPS (Virtual Private Server) hosting gives you a dedicated portion of a physical server with your own guaranteed CPU, RAM, and SSD storage. Unlike shared hosting where resources are pooled across many cPanel accounts, a VPS provides isolated resources using KVM virtualization, so your site's performance is not affected by other tenants on the same hardware. You also get a dedicated IP and full root access.

What's the difference between KVM and OpenVZ?

KVM is full hardware virtualization. Each VPS gets its own kernel, dedicated CPU and RAM that cannot be oversold, and hypervisor-enforced isolation from neighbors. OpenVZ is container-based virtualization: every tenant shares a single host kernel and resources are often oversold. KVM is the production-grade choice and what Ultra Managed VPS uses; OpenVZ-style platforms tend to suffer from "noisy neighbor" performance issues that KVM does not have.

Is your VPS hosting fully managed? What does that include?

Yes. Every Ultra VPS is fully managed by our on-site team. That covers server provisioning, OS install, kernel updates, security patching, CSF firewall configuration, LFD brute-force protection, Imunify-AV + Maldet malware scanning, nginx + Apache + MariaDB tuning, log rotation, SSL provisioning, and proactive monitoring with on-call response. You focus on your website; we focus on the server.

Do I get full root and SSH access?

Yes. Every VPS includes full root via SSH so you can install custom software, compile modules, run cron jobs, and edit any config file on the box. You can drop in your own SSH public keys for password-less access. Our team is here as backup, not as a gatekeeper, you keep the keys to your server.

Is cPanel and WHM included?

Yes. cPanel with Web Host Manager (WHM) is available with every VPS plan. WHM gives you server-level control to create unlimited cPanel accounts, configure DNS zones, set per-account resource limits, install SSL certificates, choose PHP versions per domain, and manage mail server policy. You get the flexibility of a real Linux server (root + SSH) and the operator-friendly tooling that runs most of the web (cPanel + WHM).

What operating system options do you offer?

AlmaLinux 64-bit is the default and what most VPS customers run. AlmaLinux is the production-grade RHEL-compatible distribution that replaced CentOS for most cPanel deployments. CloudLinux is available as an OS upgrade on the same hardware (recommended if you plan to run multi-tenant reseller workloads). Other AlmaLinux versions and configurations are available on request, just open a ticket before deployment.

Can I install a custom kernel or kernel modules?

Yes. Because KVM gives each VPS its own kernel, you can install custom kernel modules, compile your own kernel, or run a different kernel version than the host. Most customers leave the kernel at the AlmaLinux default and only customize specific modules; either approach works.

Is your VPS HIPAA capable? Do you sign a BAA?

The VPS infrastructure (KVM isolation, dedicated IP, TLS, firewall, audit logging, on-site hardware ownership, drive chain-of-custody) supports the technical and physical safeguards that healthcare workloads ask about. However, Ultra does not currently offer a Business Associate Agreement (BAA), and a BAA is required for full HIPAA compliance. Healthcare workloads should review our HIPAA Ready Hosting page; it runs on the same dedicated-VM infrastructure with the compliance-friendly tooling spelled out.

Do you offer DDoS protection?

Yes, in two layers. The network edge filters volumetric DDoS at the carrier level, and CSF on the VPS itself rate-limits suspicious traffic, soft-blocks port floods, and integrates with the LFD daemon for brute-force protection. Customers who want a third edge layer can enable the free CloudFlare CDN integration via cPanel; CloudFlare adds always-on DDoS protection and bot mitigation in front of the VPS.

Where are your servers located?

Our VPS hosts live in our own data center on hardware Ultra owns and operates. On-site staff are the only people with physical access. The CloudFlare CDN integration (free with every plan) caches static assets at 300+ edge locations worldwide so visitors get fast response times regardless of geography.

How quickly is the VPS set up after I order?

Most VPS orders complete provisioning the same business day after order verification. Setup includes AlmaLinux install, cPanel + WHM install (if requested), CSF firewall tuning, Imunify-AV + Maldet install, SSL provisioning, dedicated-IP assignment, and DNS configuration. You'll get an email with WHM root login details and SSH credentials when the VPS is ready.

Can I upgrade CPU, RAM, or disk later?

Yes. VPS resources are upgradable at any time. Open a support ticket with what you need (more cores, more RAM, more SSD, more IPs, more bandwidth) and our team will scale the VPS for you, usually within the same business day. You can also upgrade to a larger VPS tier or to a dedicated server later if the workload grows past what a VPS slice can serve.

Are backups included?

Automated backups are not included with the VPS plan by default. Every VPS includes full root and SSH access to configure your own backup workflow: rsync to a remote host, snapshot-based replication, your preferred third-party backup service, or JetBackup as an optional managed add-on. Our team can help configure customer-supplied backup solutions as part of the managed support.

What is your money-back guarantee?

Every Ultra Managed VPS plan includes a 45-day money-back guarantee. Request a refund through the client area within 45 days of signup for a full refund on the hosting service. Domain registration fees and any custom software work are non-refundable since the registry and our engineers' time are already committed.

Can I request custom software install or specific configurations?

Yes. Our engineers handle routine custom-software requests at no charge: a specific PHP version, a particular Apache module, a custom MariaDB tuning, an extra cron job, a specific firewall rule, a niche package install. Open a ticket and we'll do it for you. Larger custom-engineering projects (custom application stacks, bespoke clustering, specialized monitoring) are quoted separately, but day-to-day asks are part of "fully managed."

What is your support response time?

Average first-response on live chat and tickets is 12 minutes, 24/7. The team is on-shore with hosting backgrounds, including the engineers who manage the VPS fleet, so the first responder is usually the person who can fix it, not a triage layer that escalates.

Can I host unlimited websites on the VPS?

Yes. With cPanel + WHM you can spin up unlimited cPanel accounts on the VPS, each hosting one or more websites. The practical limit is the VPS's CPU, RAM, disk, and bandwidth budget, not an account count. If your workload pushes past those limits, you can scale the VPS up or move to a dedicated server.

Do I get a dedicated IP?

Yes. Every VPS includes a dedicated IPv4 address. Additional IPv4 addresses are available on request (for SSL termination on multiple bare domains, separate mail-server IPs, etc.). IPv6 blocks are also available on request.

Can I run a mail server on the VPS?

Yes. cPanel + WHM include the standard cPanel mail server stack (Exim + Dovecot + SpamAssassin), with full DKIM, SPF, and DMARC support. The dedicated IP means your mail-server reputation is yours alone, not shared with other accounts. Heavy outbound mail workloads should still warm up the IP gradually and follow standard deliverability hygiene; our team can help.

When should I upgrade from VPS to a dedicated server?

The usual signals are sustained CPU or RAM saturation past what the largest VPS tier can serve, multi-tenant reseller hosting at several-hundred-cPanel-accounts scale, specific hardware needs (NVMe, particular Xeon, GPU pass-through, large RAID arrays), or regulatory single-tenancy requirements. When you hit any of those, Dedicated Servers are the upgrade path; our team handles the migration with no charge.

Do you offer unmanaged VPS?

No. Every VPS on our fleet is fully managed. If you specifically want unmanaged VPS (raw KVM with no support for the OS or stack), Ultra is not the right host. The reason customers come to a hosting company rather than rolling their own VM on a hyperscaler is usually the managed layer, so that's what we sell.

Do you offer a price guarantee?

Yes. Ultra's price guarantee beats a comparable VPS plan from a major competitor by 10%. Bring us a competitor's published price for an equivalent fully managed KVM VPS with cPanel + WHM and we'll match it minus 10%. Renewal pricing also matches your introductory rate, so you never get a year-two surprise.

100+ One-Click Installs

WordPress, WooCommerce, Joomla, Drupal, and 100+ more.

Softaculous ships with every VPS via cPanel. WordPress installs in two clicks with sane defaults. Same goes for WooCommerce, Joomla, Drupal, phpBB, and 100+ other apps.

See all 100+ apps
WordPress
WooCommerce
Joomla
Drupal
Magento
phpBB
osTicket
MediaWiki
Discourse
Moodle
Piwigo
90+ more
Awards & Recognition

Award-winning hosting for 23+ years.

Top Web Host 2024

HostAdvice Editor's Pick

4.9 / 5.0

Shopper Approved

Best Uptime 2024

WhoIsHostingThis

20+ Year Honoree

Web Hosting Awards