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Expert help for your website, whether or not you host with us.
Paid, done-for-you repairs, speed work, and redesigns by Ultra's in-house specialists. We fix broken sites, track down errors, tune performance, and rebuild pages, on any hosting. Hosting and repairing websites since 2002.
Four ways our specialists fix and improve your site.
From emergency rescue of a hacked or down site to a full redesign, Ultra's in-house team handles the work directly. Pick the service that matches what you need, or tell us and we will scope it.
Site Rescue & Repair
Hacked, defaced, or completely down? We recover broken and compromised websites, clean up malware and injected spam, remove backdoors, and restore your site from downtime. If your site went white, started redirecting visitors, or got flagged by Google, this is where we start. We get you back online, then harden the site so it does not happen again.
Diagnostics & Fixes
Something is broken and you cannot tell why. We track down the actual cause: fatal PHP errors, plugin and theme conflicts, database issues, intermittent downtime, broken forms, and email or DNS problems that stop your mail from being delivered. You get a clear explanation of what was wrong and a working fix, not a guess.
Speed Optimization
Slow sites lose visitors and rank lower. We improve Core Web Vitals, set up and tune caching, optimize your database, and compress and lazy-load images and other assets. The result is faster page loads on mobile and desktop, better search performance, and a site that feels responsive instead of sluggish.
Improvements & Redesigns
Ready to move forward instead of just fixing? We handle redesigns, new features and pages, PHP and CMS version upgrades, and migrations between platforms or hosts. Whether you want a fresh look, a new booking or contact flow, or an aging site brought up to modern standards, our team scopes it and builds it.
You do not have to host with Ultra to get help.
Our website consultation is a paid professional service, and it is open to everyone. You can host your site at GoDaddy, Bluehost, SiteGround, Wix, a local provider, or anywhere else, and our specialists can still repair it, speed it up, or redesign it. This is for people who need a professional to fix or improve a website and would rather hand it to an experienced team than fight with it themselves.
Business owners and organizations. Small businesses, nonprofits, agencies, and professionals whose site broke, got hacked, runs slow, or simply looks dated, and who need it handled correctly the first time.
People who inherited a site. You took over a website someone else built, the original developer is gone, and now you need someone who can actually understand it and make changes safely.
DIY site owners who hit a wall. You built the site yourself, something went wrong, and you have spent enough hours on it. We take it from here.
Already an Ultra hosting customer with a problem? Everyday hosting issues are covered by your included Support, which is separate from this paid service. If your site is down or misbehaving, please contact Support first. Website consultation is for done-for-you project work that goes beyond standard hosting support.
- Open to any site, on any host
- Businesses, nonprofits, agencies, and individuals
- A paid professional service, separate from included hosting Support
- Existing Ultra customers with a problem should contact Support first
Four simple steps, no long-term contract.
1. Tell us about your site. Send us the details through the quote form below. Tell us what is wrong or what you want done, and share your website URL. Asking for a quote is always free.
2. We assess and scope it. Our specialists look at the site, confirm what needs to happen, and send you a clear scope and a quote. You know what the work is and what it costs before anything starts.
3. Our specialists do the work. Once you approve, our in-house team handles the repair, optimization, or redesign directly. No outsourcing, no handoffs to a third party.
4. You review. We show you the result and make sure it is right. There is no long-term contract, so you engage us for exactly the work you need and nothing more.
- Free, no-obligation quote to start
- Clear scope and price before work begins
- Work done by Ultra's in-house specialists
- No long-term contract required
Tell us what your site needs.
Fill out the form and our specialists will review your site and reply with a scope and a quote. This is a request for a quote, not a hosting support ticket. Asking is always free.
24 years of hosting and repairing websites. Professional help for any site.
Real help from people who actually maintain websites for a living.
When a website breaks, gets hacked, or just crawls along too slowly, most owners are left choosing between guessing their way through it or hiring a freelancer they cannot verify. Ultra offers a third option. We have been running our own hosting platform and fixing websites for our customers since 2002, and our website consultation puts that same in-house team to work on your site, no matter where it is hosted.
What you actually get
You get specialists who do this every day, not a call center reading from a script. Our team recovers hacked and broken sites, diagnoses the errors that other people miss, tunes performance so your pages load fast, and handles redesigns and upgrades when you are ready to move forward. Because the work is done in-house, the person fixing your site is accountable for the result.
How it is different from support
If you host with Ultra, standard hosting problems are already covered by your included Support at no extra cost, and that is the right place to start when your site is down. Website consultation is a separate, paid professional service for project work: a full malware cleanup and hardening pass, a performance overhaul, a redesign, a platform migration, or ongoing improvements. It is available to anyone, whether you host with Ultra or not.
No contract, no pressure
Asking for a quote is free and carries no obligation. We look at your site, tell you plainly what needs to happen and what it will cost, and only start once you approve. There is no long-term contract, so you can bring us in for a single fix or come back whenever the next thing comes up.
Common questions about website consultation.
The questions we hear most. If yours isn't here, drop us a line.
Do I have to host my website with Ultra?
No. Website consultation is open to any site on any host. Whether your website lives at GoDaddy, Bluehost, SiteGround, Wix, a local provider, or anywhere else, our specialists can repair it, speed it up, or redesign it. You do not need to move your hosting to Ultra to get help, though we are happy to migrate you if you decide you want to.
How much does it cost?
It depends on the work, so we provide a custom quote for each project. Asking for a quote is always free and carries no obligation. You tell us what your site needs, we assess it and send back a clear scope and price, and nothing starts until you approve. A quick fix and a full redesign are very different jobs, so we price to the actual work rather than a one-size-fits-all rate.
Can you fix a hacked website?
Yes. Recovering hacked and compromised sites is one of our core services. We clean up malware and injected spam, remove backdoors and unauthorized admin accounts, restore your site from downtime, and then harden it so the same attack does not succeed again. If your site was defaced, started redirecting visitors, or got flagged by Google as unsafe, that is exactly the kind of rescue we handle.
Can you make my site faster?
Yes. Speed optimization is a dedicated service. We improve Core Web Vitals, set up and tune caching, optimize your database, and compress and lazy-load images and other assets. The goal is faster page loads on mobile and desktop, which improves both the visitor experience and your search rankings. We measure before and after so you can see the difference.
Can you redesign my site or add features?
Yes. Beyond repairs, we handle redesigns, new pages and features, PHP and CMS version upgrades, and migrations between platforms or hosts. Whether you want a modern look, a new contact or booking flow, or an older site brought up to current standards, our team scopes the project and builds it for you.
How is this different from hosting support?
Included hosting support handles standard problems with your Ultra-hosted account at no extra cost, and it is the right place to start if your Ultra-hosted site is down. Website consultation is a separate, paid professional service for done-for-you project work such as full malware cleanup and hardening, performance overhauls, redesigns, and migrations, and it is available to anyone, whether or not they host with Ultra. If you are an existing Ultra customer with a problem, contact Support first.
Ready to get your site fixed, faster, or rebuilt?
Tell us what your website needs and our in-house specialists will send you a free, no-obligation quote. No long-term contract.
