Independently verified reviews on Shopper Approved and Google, plus featured customer testimonials below. No paid placements, no edited quotes, no astroturf.
Customer quotes pulled from third-party review platforms, support tickets, and live chat thank-yous. Filter by topic, or read them all in a row.
"I've been using Ultra for almost 18 years now. These guys are the most professional of all the webhosts I've worked with, providing patient and thorough customer service quickly while charging the lowest rates I've ever paid. Everything is turned around fast and reliably. I recommend them to all my clients."
"Before Ultra, my website load times were horrible, users complained of 30+ second page loads. After my move, my website loads in 2 to 3 seconds and all my users are happy. Customer service is top notch, and I can't beat the price. Highly recommended."
"The responses to my requests were so prompt that I almost felt as if the support team and I were in the same room. I have not often been so impressed. David and Kevin have it together, they understand what great service is about."
"We've been doing business online since 1995 and have used many hosting firms for our numerous websites. Ultra always delivers quick, personalized service. We're impressed with the professionalism and knowledgeable responses from their support team."
"Very helpful, friendly, and fast service. David knew all the answers to my questions, which is more than can be said of some companies who outsource their customer service. 5 stars!"
"The service I've received is amazing. Whenever I have a question, I can get live chat support, and if they're busy, tickets get a really quick reply. Everything is so much easier with Ultra, and for the price you can't beat it."
"Transferring my account was a breeze. I was blown away by all the features in the control panel and the storage and bandwidth I get for the price. I shopped for months and couldn't find a better deal. Switching to Ultra was the best thing I could do for my business."
"Just wonderful! You have the finest client support I have ever seen. You went beyond the call. You are at the top of the list in customer satisfaction."
"I have several online stores across multiple countries and have tested many hosting services. Ultra is absolutely one of the most fantastic hosts available, all the bells and whistles, plus wonderful customer service. David Turner is one of the best, most hands-on reps available."
"Anything of value is worth every effort! This company is top-shelf. I especially want to thank David and Kevin for their exceptional professional manner. I would highly recommend Ultra to anyone that asks!"
"My website has been up and running since 2000. I moved to Ultra after becoming tired of provider after provider who didn't deliver. Ultra has been prompt and I have never faced any downtime. When my server's hardware had issues, they replaced it immediately with no excuses."
"The control panel is very usable and easy to navigate. Their support team is very accessible, when I needed help, they manually transferred two different CMS-based sites for me. Their customer support is thorough, on time, and upbeat. This is a web host you can really grow with."
"David from the live support area was absolutely fantastic. I asked question after question for almost an hour and he answered all of them in plain English. If the rest of the team is anything like David, don't hesitate, join up right away."
"I've been a member for a few months and I love it. The service is super reliable and the support staff is great, not to mention the prices are unbelievably low for the amount of services supported."
"Those that know the importance of customer service will be blown away, like me. Hats off to you guys!"
"The customer support here is amazing. I'm not even a customer yet and I still received instant, helpful support for all of my questions."
"I have repeatedly received assistance from both tech support and customer service. They are by far the most professional, most knowledgeable, and quickest-response group I deal with. I started with a basic plan years ago and am currently a reseller."
"Fantastic support, services, and an easy-to-use website. I've been with Ultra for over two months and have already recommended them to many local companies. Glad to be hosted with such a professional and friendly provider."
"I came to Ultra from a previous host and was surprised by the excellent features, great prices, and above all the outstanding customer service. The live, on-demand support really blew me away."
"I had been struggling to get my site online with my previous host. I got serious help here, courteous and friendly, that got me up and running in no time!"
"Every time I have a problem, you guys have had an answer within the hour. I have never seen better customer support in my life!"
"Thanks to the team on live support, we have experienced excellent immediate assistance on both occasions we have needed help. We will be recommending your services to everyone we know."
"The tech support is awesome! They are very fast and extremely knowledgeable. Whenever I have questions, I know they will answer them quickly and in terms that I can understand!"
"I have had nothing but the absolute best support from everyone, and tonight was more of the same. David was extremely helpful, as always, fixing my problem before I even had a chance to explain it."
"I purchased a plan because I needed a reliable backup hosting service. I was impressed with the price and product, and the customer service was fantastic. A question answered within five minutes on a Sunday. Signup is instantaneous. Highly recommended."
"I've been very impressed with the stability of the servers and especially with the support."
"Very fast response, issue was fixed in less than 2 minutes!"
The testimonials above are a small subset of the feedback customers leave on independent platforms. Google Reviews is public, hard to game, and impossible for us to edit or remove.
Customers leave reviews on our public Google Business profile, the most widely seen review platform on the internet. Anyone can read them, anyone with a Google account can leave one, and we have no ability to remove what customers post.
Since 2002, Ultra Web Hosting (formerly Flux Services, Inc.) has provided reliable, affordable shared web hosting, WordPress hosting, reseller hosting, and VPS and dedicated server solutions to businesses and individuals around the world. Our servers run CloudLinux and cPanel with Nginx acceleration for faster page loads, all on hardware we own and operate ourselves.
The testimonials above are a small subset of the feedback customers leave on independent platforms. Google Reviews (4.7 / 5) is public, so anyone can read it and anyone with a Google account can leave one. We have no ability to remove what customers post.
What customers consistently call out: fast, US-based 24/7 live chat and ticket support from people who actually know hosting, predictable renewal pricing without surprise upsells, and the kind of long-term reliability that keeps clients with us for a decade or more. Browse our Google Reviews or contact us directly to ask about your specific setup.
Same hosting that earns 4.9 / 5 on Shopper Approved and 4.7 / 5 across Google Reviews. Pick a plan, or move an existing site to Ultra for free.