Faster Web Hosting Since 2002
Verified by Shopper Approved & Google Reviews

4.9 out of 5. From real customers.

Independently verified reviews on Shopper Approved and Google, plus featured customer testimonials below. No paid placements, no edited quotes, no astroturf.

4.9
From verified customer reviews
4.9 / 5 Shopper Approved
4.7 / 5 Google Reviews
23+ years since 2002
10,000+ customers
4.9/5
Shopper Approved
4.7/5
Google Reviews
23+ yrs
Since 2002
10,000+
Customers
Featured customer reviews

What our customers say.

Customer quotes pulled from third-party review platforms, support tickets, and live chat thank-yous. Filter by topic, or read them all in a row.

"We've been doing business online since 1995 and have used many hosting firms for our numerous websites. Ultra always delivers quick, personalized service. We're impressed with the professionalism and knowledgeable responses from their support team."

SR
Sukree Rameli
Kota Bharu, Malaysia

"Very helpful, friendly, and fast service. David knew all the answers to my questions, which is more than can be said of some companies who outsource their customer service. 5 stars!"

MM
Marco Manna
Calgary, Canada

"The service I've received is amazing. Whenever I have a question, I can get live chat support, and if they're busy, tickets get a really quick reply. Everything is so much easier with Ultra, and for the price you can't beat it."

VH
Vincent Houckman
Newcastle, UK

"Transferring my account was a breeze. I was blown away by all the features in the control panel and the storage and bandwidth I get for the price. I shopped for months and couldn't find a better deal. Switching to Ultra was the best thing I could do for my business."

TB
Trentin C. Bergeron
Lakewood, WA

"Just wonderful! You have the finest client support I have ever seen. You went beyond the call. You are at the top of the list in customer satisfaction."

GW
Gail Wilson
Grover, NC

"I have several online stores across multiple countries and have tested many hosting services. Ultra is absolutely one of the most fantastic hosts available, all the bells and whistles, plus wonderful customer service. David Turner is one of the best, most hands-on reps available."

KR
Kym Raab
Galena, OH

"Anything of value is worth every effort! This company is top-shelf. I especially want to thank David and Kevin for their exceptional professional manner. I would highly recommend Ultra to anyone that asks!"

SA
Scott Ayon
Oracle, AZ

"My website has been up and running since 2000. I moved to Ultra after becoming tired of provider after provider who didn't deliver. Ultra has been prompt and I have never faced any downtime. When my server's hardware had issues, they replaced it immediately with no excuses."

SK
Sunit Katkar
Sunnyvale, CA

"The control panel is very usable and easy to navigate. Their support team is very accessible, when I needed help, they manually transferred two different CMS-based sites for me. Their customer support is thorough, on time, and upbeat. This is a web host you can really grow with."

OG
Olu Gittens
Brooklyn, NY

"David from the live support area was absolutely fantastic. I asked question after question for almost an hour and he answered all of them in plain English. If the rest of the team is anything like David, don't hesitate, join up right away."

RM
Robert Morsillo
Port Orchard, WA

"I've been a member for a few months and I love it. The service is super reliable and the support staff is great, not to mention the prices are unbelievably low for the amount of services supported."

DS
David Shimp
Des Moines, WA

"Those that know the importance of customer service will be blown away, like me. Hats off to you guys!"

GW
Glenn Wagner
Las Vegas, NV

"The customer support here is amazing. I'm not even a customer yet and I still received instant, helpful support for all of my questions."

W
Weston
Cleethorpes, UK

"I have repeatedly received assistance from both tech support and customer service. They are by far the most professional, most knowledgeable, and quickest-response group I deal with. I started with a basic plan years ago and am currently a reseller."

EV
Everett Vinzant
Layton, UT

"Fantastic support, services, and an easy-to-use website. I've been with Ultra for over two months and have already recommended them to many local companies. Glad to be hosted with such a professional and friendly provider."

NC
Nick Coates
Cheltenham, England

"I came to Ultra from a previous host and was surprised by the excellent features, great prices, and above all the outstanding customer service. The live, on-demand support really blew me away."

JB
James Butler
Cumming, GA

"I had been struggling to get my site online with my previous host. I got serious help here, courteous and friendly, that got me up and running in no time!"

TD
Toby Dunn
Phoenix, AZ

"Every time I have a problem, you guys have had an answer within the hour. I have never seen better customer support in my life!"

BB
Bill Brislin
Tillamook, OR

"Thanks to the team on live support, we have experienced excellent immediate assistance on both occasions we have needed help. We will be recommending your services to everyone we know."

JW
John Welch
Yeronga, Australia

"The tech support is awesome! They are very fast and extremely knowledgeable. Whenever I have questions, I know they will answer them quickly and in terms that I can understand!"

RD
Richard Dennis
Midlothian, VA

"I have had nothing but the absolute best support from everyone, and tonight was more of the same. David was extremely helpful, as always, fixing my problem before I even had a chance to explain it."

SR
Shaun Rogers
Port Orchard, WA

"I purchased a plan because I needed a reliable backup hosting service. I was impressed with the price and product, and the customer service was fantastic. A question answered within five minutes on a Sunday. Signup is instantaneous. Highly recommended."

DB
Deborah Beeksma
Show Low, AZ

"I've been very impressed with the stability of the servers and especially with the support."

CS
Chris Scoones
North Bend, WA

"Very fast response, issue was fixed in less than 2 minutes!"

AM
Andrew Maurer
Sleepy Eye, MN
Verified by Google

Read what customers say on Google.

The testimonials above are a small subset of the feedback customers leave on independent platforms. Google Reviews is public, hard to game, and impossible for us to edit or remove.

Google Reviews · 4.7 / 5

Public reviews on our Google Business profile.

Customers leave reviews on our public Google Business profile, the most widely seen review platform on the internet. Anyone can read them, anyone with a Google account can leave one, and we have no ability to remove what customers post.

  • Public reviews visible on Google Search and Google Maps
  • Reviewers must be signed into a Google account
  • Ultra cannot edit, hide, or remove individual reviews
  • Independent feedback from a different customer slice than the testimonials above
Read reviews on Google
Why customer reviews matter

23 years of customers, one number that keeps holding.

Since 2002, Ultra Web Hosting (formerly Flux Services, Inc.) has provided reliable, affordable shared web hosting, WordPress hosting, reseller hosting, and VPS and dedicated server solutions to businesses and individuals around the world. Our servers run CloudLinux and cPanel with Nginx acceleration for faster page loads, all on hardware we own and operate ourselves.

The testimonials above are a small subset of the feedback customers leave on independent platforms. Google Reviews (4.7 / 5) is public, so anyone can read it and anyone with a Google account can leave one. We have no ability to remove what customers post.

What customers consistently call out: fast, US-based 24/7 live chat and ticket support from people who actually know hosting, predictable renewal pricing without surprise upsells, and the kind of long-term reliability that keeps clients with us for a decade or more. Browse our Google Reviews or contact us directly to ask about your specific setup.

4.9 / 5
Shopper Approved verified buyers
10,000+
Customers worldwide
23+ years
In business since 2002
12-min
Avg support response

Join 10,000+ happy customers.

Same hosting that earns 4.9 / 5 on Shopper Approved and 4.7 / 5 across Google Reviews. Pick a plan, or move an existing site to Ultra for free.